Frequently Asked Questions

F.A.Q Page

How many years do I have left on my old roof?

This is a question we get asked a lot but there is no standard answer that is always correct. Like many things in life there are variables. The best we can do is provide some guidelines to equip you with reasonable expectations.Just to give you an idea of why this question can be tricky to answer, we’ve seen 11 year old roofs curling up like tortilla chips and leaking like a spaghetti strainer; and, we’ve seen roofs installed by the 80 year old homeowner 30 years ago that keep the home drier than saltine crackers. Obviously, every roof and situation is different.

Which shingles do you recommend?

Since the picture above provides a spoiler for our answer, allow me to share my experience and reasons for the recommendations we make. Besides, there is no one size fits all answer. We definitely use Atlas more than any other shingle, but it’s not always that simple.The fact is, we install many types of shingles from various manufacturers and our hands-on experience with these products is extensive to say the least. When we answer this question upon evaluating your roof, we’ll be able to make a recommendation specifically suited to your needs, budget, and home structure.

Are you licensed and insured?

We are often asked about our license and insurance which shows that many homeowners are both informed and concerned. You should be. Both are very important and you should ask for proof. A legitimate roofing contractor will not be the least bit offended.This is not just a matter of compliance with Michigan law, but your own personal protection.State law in Michigan requires that if you’re working on any roof other than your own, you are required to be licensed; both personal and business license are required.

How soon can you start?

Although it would be unrealistic to publish a standard answer to this question, it’s one every homeowner naturally wants to know, so we can publish some general guidelines to give you the best answer possible before you call us. We will say up front that you will have an exact answer to that question when you get a proposal from us.

What should be done prior to the roofing installation?

We make this as easy as possible for you by requiring very little on your part.We do recommend that you remove or secure any fragile or irreplaceable items on the walls or ceilings inside your home. During the installation of your roof, there will be some vibration on your walls and ceilings and we will not be responsible for any damage to unsecured items that are disturbed or fall.Your roofing installation will begin between 7:00 and 7:30 in the morning on the scheduled day and we ask that you move your vehicles out of the garage and onto the street the night before. This way we will not intrude on your morning routine.

How do you protect my home from damage during the roofing installation?

If you’ll permit us one little boast, protecting your home during a roofing installation is on our list of things we are most proud of and where we make extra effort to outshine the other roofing companies. Every home is different when it comes to setting up for a new roof so we don’t have a one size fits all answer to this question.What we can tell you is that our material haulers we use to transport the materials are loaded up for every job with an arsenal of protective materials: 4×8 sheets of wood, lumber, tarps, and any other materials deemed necessary that we determine during the original inspection of your roof. Extra care is given to the setup before the first crew member ever climbs a ladder to begin your roofing project.

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